I.      Introduction
                               II.      Definitions
                              III.      Who is Covered
                              IV.      Scope
                               V.      Termination
                              VI.      Procedure
                             VII.      Time Limits
                            VIII.      Grievance Committee
                              IX.      Grievance Hearing
                               X.      Resource Persons
                              XI.      Final Report of the Grievance Committee 
                             XII.      Grievance Procedure for Employees in a Collective Bargaining Agreement